Unlock Remote Efficiency
with Seamless Control
Achieve greater efficiency and reliability in your
industrial
applications through the IEI Remote Management Solution.
How iRM bridges IT/OT operations
iRM (IEI Remote Management) is IEI's centralized edge infrastructure management platform designed for industrial computing environments. It unifies monitoring, out-of-band control, virtualization management, redundancy orchestration, and remote OS recovery across distributed physical systems and virtualized edge deployments.
Unlike traditional remote desktop tools, iRM operates across the hardware, out-of-band management, virtualization, OS recovery, and redundancy architecture layers—providing centralized visibility, resilient control, and remote recoverability through a single platform.
Why
Industrial Edge Infrastructure
Needs Unified Remote
Management
Modern industrial deployments face increasing complexity:
Minimizing Costly Downtime and Ensuring Continuity
In industrial automation and logistics, uninterrupted operation is the highest priority.
Solving the "Device Overload Dilemma"
Industrial sites often face an infrastructure complexity known as the Device Overload Dilemma, where managing too many dedicated physical devices wastes manpower and space.
Reducing Maintenance and OPEX Costs
Managing thousands of remote logistics branches or decentralized factory sites is logistically overwhelming.
Proactive Health Monitoring and Proactive Alerts
An unified management software provides continuous system monitoring allowing for early detection and intervention.
Resilience in Harsh Industrial Venues
Being able to operate in extreme temperatures and eliminating the need for expensive rack space and cooling infrastructure.
iRM consolidates these control mechanisms into one centralized dashboard.
Understanding
Advanced Platform Capabilities
To address the growing complexity of modern edge deployments—from distributed sites and virtualized workloads to mission-critical uptime—iRM unifies hardware monitoring, out-of-band control, redundancy orchestration, and remote OS recovery into a single centralized platform for resilient, scalable operations.
Real-time Monitoring
and
Proactive Alerts
- Crucial Metric Visibility: Real-time tracking of CPU loading, memory utilization, disk health, and network traffic.
- Rule-based Email Alerts: Customizable notifications that inform users of anomalies immediately, allowing for early issue detection and intervention.
- Historical Data Logs: Capturing device logs for trend analysis and troubleshooting malfunction root causes.
Remote Operation
and
Maintenance
- Web-based Remote Desktop: Promote the ability for OT professionals to access and control industrial systems from any location via a standard web browser.
- Out-of-Band (OOB) Management: Showcase the iKVM functionality (via IEI iRIS2 modules), which allows for remote BIOS settings and hardware-level control even if the operating system is unresponsive.
- Centralized Single-Point Console: A user-friendly dashboard to monitor the health status of multiple hosts, IPCs, and virtual machines simultaneously.
Deployment
Flexibility
- Cross-Platform Compatibility: Full support for any x86 platform running Windows or Linux, allowing it to integrate into existing infrastructures regardless of the hardware brand.
- OTA Updates: Effortless installation and upgrading of applications through a user-friendly APP Center.
Advanced Edge
Redundancy
and High Availability
- Three Automated Redundancy Modes: Promote the "Eagle-Eye" view of local redundancy, which includes physical redundancy, physical-to-virtual redundancy, and virtual-to-virtual redundancy.
- Intelligent Switching: iRM acts as a "third-person view" to manage active-standby switching for critical edge computers, ensuring non-stop operation even during primary host failure.
Comprehensive
Disaster
Recovery
- One-Click OS Recovery: Highlight the ease of restoring a system to its factory default or a user-defined state with a single click.
- OneKey Recovery 2 (OKR2) & Snapshots: Showcase the integration of OKR2 and snapshot technology for quick remote system restoration.
- Automated Backups: Secure, scheduled backups of VM OS images and historical data.
Ruggedized, Secure
Hardware
and Storage
- Military-Grade Hardware: The iRM mini-server is fanless, compliant with MIL-STD-810H, and designed for extreme temperatures (-40°C to 70°C).
- RAID Data Protection: Support for multiple RAID levels (1, 5, 6, 10) to safeguard critical industrial data at the edge.
- Uncompromising Security: Utilizing TLS 1.3 for encrypted data transfer and SSH keys for authentication to protect against unauthorized access.
Understanding
Core Management Features
In addition to advanced orchestration capabilities, iRM retains powerful core management functionality.
Remote Management Software
Designed for Optimized Efficiency
Leveraging a user-friendly online platform, iRM software allows users to manage multiple industrial devices from a single, intuitive dashboard efficiently. Users can remotely configure settings, visualize historical performance and carry out diagnostics.
Joining Forces for Excellence:
The iRM Solution by IEI and QNAP
QNAP, initially an IEI Integration Corporation subsidiary, transformed into QNAP Systems Inc. in 2004 through strategic reinvestment, embarking on an industry revolution. IEI has cultivated a dynamic alliance with QNAP, a pioneering force in IT infrastructure solutions. Together, we present an unparalleled remote management solution that redefines efficiency, security, and reliability. Our integrated iRM solution marries QNAP's prowess with our decades-long immersion in the industry, culminating in a package that transcends the mere sum of its individual components.
Industrial-Grade Mini Server,
where Reliability Meets Performance
Cross-Device Functionality
One of the factors that distinguishes our solution is its versatile platform integration. iRM goes beyond IEI hardware by being fully compatible with any x86 device and accommodating both Linux and Windows operating systems on managed devices. This allows for seamless integration into businesses' existing infrastructure, regardless of the hardware you currently depend on. It's definitely a future-proofing investment that brings unparalleled flexibility to your operations.
OT Network Management
In iRM solution, the utilization of OT network management plays a crucial role, which leverages the existing network infrastructure responsible for regular data traffic, to establish reliable connection between the central management and managed devices through I/O connection. This feature translates into cost-efficiency, eliminating the need for additional hardware installations. By using the same network paths, OT network management enables administrators to quickly respond to device issues and collect data without delay of setting alternative communication channels.
Case Study
Hardware Overview
iRM-TSi410X
iRM-TS410E
Hardware Dimensions
Unit:mm
iRM-TSi410X
iRM-TS410E
iRM Software Specifications
| Main Features | Sub Features | |
| Dashboard and Widget (user defined dashboard by system built-in widget) |
CPU:CPU
Utilization Memory:Memory Utilization Disk:Disk Utilization and Volume Information Network:Utilization General: Server Health, State Change, Shotdown Device , Performance Monitor IPMI: IPMI Parameter(Only IEI IRIS2 Supported) Hardware Sensor: CPU and system temperature , FAN Speed |
|
| Add Device (add your client device in iRM platform through network) |
PC Client IEI iRIS(Out-Of-Band) Device iVEC Device |
|
| Device Management | All Devices Management List Network Topology View Device Scan IPMI(OOB) KVM(Only IEI IRIS2 Supported) |
|
| Alert Configuration | OS Level: CPU Utilization , Memory Utilization Disk Utilization , Power Status |
Hardware Level: CPU or System Temperature, FAN speed |
| OOB(Out-of-Band): Temperature , Voltage , Power Status |
||
| Redundancy | Redundancy Device Pair Redundancy Policy Redundancy Plan Redundancy Log |
|
| Recovery | OS Recovery Wizard (IEI OKR2 supported) Recovery Log Query |
|
| Logs | Log Query : System Log,Agent Alerts Log, IPMI
Alert Log , IPMI(Out-of-Band) Event Log Historic Data Query |
|
| Settings | Notification Settings Application Settings User Management: system admin, OT power user iVEC Host Management |
|
| iRMAgent Repository Download (Monitored Client OS Support) |
• Windows® 32-Bit:
Windows® 7, Windows® 8/8.1
• Windows® 64-Bit:
Windows® 7, Windows® 8/8.1, Windows® 10, Windows® 11, Windows® Server 2012,
Windows® Server 2016, Windows® Server 2019, Windows® Server 2022
• Ubuntu 64-Bit: Ubuntu
16.04, Ubuntu 18.04, Ubuntu 20.04, Ubuntu 22.04, Ubuntu 24.04
• Debian 64-Bit : Debian
8, Debian 9, Debian 10, Debian 11, Debian 12
• CentOS 64-Bit: CentOS 7
|
|
| Software Standard Warranty and Support |
1 Year | |
iRM Mini Server Appliance
| Model | IRM-TSI410X | IRM-TS410E | |
| Chassis | Color | Black | Black |
| Dimensions (H x W x D) |
65 x 180 x 254 mm (2.56 x 7.09 x 10 in) | 60 x 180 x 254 mm (2.36 x 7.09 x 10 in) | |
| Fan/Fanless | Fanless | Fanless | |
| Construction | Extruded aluminum alloy | Extruded aluminum alloy (front panel: plastic) |
|
| Processor | CPU | Intel® Atom® x6425E | Intel® Celeron® J6412 |
| Frequency | 4-core/4-thread 2.0 GHz base/3.0 GHz burst | 4-core/4-thread processor, burst up to 2.6 GHz | |
| Encryption engine | AES-NI | AES-NI | |
| Graphics | Intel® UHD Graphics for 10th Gen Intel® Processors |
Intel® UHD Graphics for 10th Gen Intel® Processors |
|
| Memory | Pre-installed | 8 GB RAM | 8 GB RAM (on board) |
| Maximum | 8 GB RAM | 8 GB RAM (non-expandable) | |
| Flash memory | 4 GB (dual-boot OS protection) | 4 GB (dual-boot OS protection) | |
| Storage | Drive bays | 4 x 2.5-inch SATA 6 Gbps | 4 x 2.5-inch SATA 6 Gbps |
| Hot-swapping | This device supports hot-swapping for all drives. | This device supports hot-swapping for all drives. | |
| Pre-installed SSD/ HDD | 2 x 2.5-inch 512GB SATA SSD with RAID 1 Operational Temperature: - 20°C to 75°C |
2 x 2.5-inch 512GB SATA SSD with RAID 1 Operational Temperature: 0°C to 70°C |
|
| RAID | Support RAID 1 / 5 / 6 / 10 | Support RAID 1 / 5 / 6 / 10 | |
| Network | 10 Gigabit network interface | 2 x 10G BASE-T (10G/5G/2.5G/1G) | 2 x 2.5 GbE RJ45 (2.5G/1G/100 Mb/10 Mb) |
| External I/O Ports & Expansion Slots | USB ports | 4 x USB 3.2 Gen 2 Type-A | 4 x USB 3.2 Gen 2 Type-A |
| HDMI® ports | 1 x HDMI® 1.4b (up to 3840 x 2160 resolution at 30Hz) | 1 x HDMI® 1.4b (up to 3840 x 2160 resolution at 30 Hz) | |
| Interface | Buttons | Power / Reset | Power / Reset |
| Power | Power supply unit | 1. External power adapter 90W and above, 100-240V
AC 2. 9-36V DC input |
External power adapter, 90W and above, 100-240V AC |
| System battery | CR2032 lithium battery (3V, 225 mAh) | CR2032 lithium battery (3V, 225 mAh) | |
| Relative Humidity | Relative humidity | • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27°C (80.6°F) |
• Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27°C (80.6°F) |
| Package | Package Dimensions | 290 x340 x195 mm (11.42 x 11.39 x 7.68 in) | 290 x340 x195 mm (11.42 x 11.39 x 7.68 in) |
| Reliability | Operating Temperature | -40°C to 70°C (-40°F to 158°F) | 0°C to 40°C (32°F to 104°F) |
| Storage Temperature | -45 - 85°C (-49°F - 185°F) | -20°C to 70°C (-4°F - 158°F) | |
| Mount | Mount support | • VESA mount: 75 x 75 mm (2.95 x 2.95 in) | • Stand Mount |
| Load bearing: > 15 kg (33.07 lbs) | • VESA mount: 75 x 75 mm (2.95 x 2.95 in) | ||
| M4x6 screws | Load bearing: > 15 kg (33.07 lbs) | ||
| Hole depth: 7.5 mm (0.26 in) | M4x6 screws | ||
| Tooth depth: 5 mm (0.20 in) | Hole depth: 7.5 mm (0.26 in) | ||
| Tooth depth: 5 mm (0.20 in) | |||
| Weight | Net weight | 2.54 kg (5.6 lbs) | 2.64 kg (5.82 lbs) |
| Gross weight | 3.85 kg (8.5 lbs) | 3.83 kg (8.44 lbs) | |
| Safety / EMC | CE / UKCA / FCC / VCCI-B / BSMI | CE / UKCA / FCC / VCCI-B / BSMI | |
| Hardware Standard Warranty | 3 Years | 3 Years | |
| Pre-install Application | iRM (IEI Remote Management) | iRM (IEI Remote Management) | |
iRM Appliance Ordering Information
| Model | Description | Support Client Management Quantity |
| IRM-TSi410X-8G2H-R10 | Ruggedized Fanless IRM Mini Server with IRM application , QTS OS , Intel® Atom® x6425E 4-core/4-thread , 8GB RAM,2 x Industrial grade 512GB SSD pre-install, 4 x Drive Bay, 1 x HDMI®, 9-36V DC or power adapter, 90W AC 100-240V , RoHS | PC Client:10 |
| IRM-TS410E-8G2H-R10 | Ruggedized Fanless IRM Mini Server with IRM application , QTS OS , Intel® Celeron® J6412 4-core/4-thread , 8GB RAM, 2 x commercial grade 512GB SSD pre-install, 4 x Drive Bay, 1 x HDMI®, power adapter 90W 100-240V AC , RoHS | PC Client:10 |
Software License Ordering Information for Expansion
| Part No | Support Client Management Quantity |
|
| 1 | IRM-LS-P-20D-R10 | PC Client:20 |
| 2 | IRM-LS-P-50D-R10 | PC Client:50 |
| 3 | IRM-LS-P-80D-R10 | PC Client:80 |
| 4 | IRM-LS-P-100D-R10 | PC Client:100 |
| 5 | IRM-LS-P-150D-R10 | PC Client:150 |
| 6 | IRM-LS-P-200D-R10 | PC Client:200 |
| 7 | IRM-LS-P-250D-R10 | PC Client:250 |
| 8 | IRM-LS-P-300D-R10 | PC Client:300 |
Optional Storage
| Part No | Description |
| 79700-G51201TC09-RS | 512 GB 2.5 inch SATA3 industrial grade SSD , Operational Temperature:- 20°C to 75°C |
| 79700-G51201AP05-RS | 512 GB 2.5 inch SATA3 standard grade SSD , Operational Temperature: 0°C to 70°C |
Notes: The optional storage for storage expansion
Packing List
| 1 x iRM Mini Server | 1 x AC power adapter |
| 1 x Ethernet cable (RJ45) | Screws for 2.5-inch drives |
| 2 x Stands(only iRM-TS410E) | 1 x Power cord |
| 1 x Hardware Quick Installation Guide (QIG) | 1 x iRM Software Quick Setup Guide (QSG) |
