Unlock Remote Efficiency
with Seamless Control
Achieve greater efficiency and reliability in your industrial
applications through the IEI Remote Management Solution.
In today’s rapidly evolving industrial landscape, effectively managing and maintaining multitude of devices distributed across multiple locations can be an overwhelming challenge for organizations. IEI Remote Management (iRM) solution excels at the ultimate answer. By providing a centralized control for edge devices and real-time visibility into their crucial metrics, iRM solution not only helps businesses reduce maintenance costs, but also simplifies IT/OT operations, ensuring optimal system performance and reducing operational complexities, to create a sustainable digital ecosystem.
IT/OT Challenges in Industrial Settings
Device Proliferation
IIoT Device Oversight
Equipment
Malfunction
Staffing & Financial
Limitations
Advantages of iRM Solution
Efficient Management &
Troubleshooting
Seamless monitoring, centralized control of managed applications
Improved Availability
Quick issue diagnosis for device accessibility, and reduced downtime.
Secure Sever Platform
Wide-temp mini server with pre-installed OS and one-click OS recovery
Enhanced Data Protection
Wide selection of RAID technology support
Cross-platform Capabilities
Full compatibility with any x86 platform and ability to manage devices running both Linux and Windows OS.
Customizable Email Alerts
Tailored email notifications for targeted metrics tracking.
Remote Management Software
Designed for Optimized Efficiency
Leveraging a user-friendly online platform, iRM software allows users to manage multiple industrial devices from a single, intuitive dashboard efficiently. Users can remotely configure settings, visualize historical performance and carry out diagnostics.
Get the Full Scope
Our user manual is your key to mastering every feature of iRM and maximizing your experience.
Joining Forces for Excellence:
The iRM Solution by IEI and QNAP
QNAP, initially an IEI Integration Corporation subsidiary, transformed into QNAP Systems Inc. in 2004 through strategic reinvestment, embarking on an industry revolution. IEI has cultivated a dynamic alliance with QNAP, a pioneering force in IT infrastructure solutions. Together, we present an unparalleled remote management solution that redefines efficiency, security, and reliability. Our integrated iRM solution marries QNAP's prowess with our decades-long immersion in the industry, culminating in a package that transcends the mere sum of its individual components.
Industrial-Grade Mini Server,
where Reliability Meets Performance
Cross-Device Functionality
One of the factors that distinguishes our solution is its versatile platform integration. iRM goes beyond IEI hardware by being fully compatible with any x86 device and accommodating both Linux and Windows operating systems on managed devices. This allows for seamless integration into businesses’ existing infrastructure, regardless of the hardware you currently depend on. It’s definitely a future-proofing investment that brings unparalleled flexibility to your operations.
OT Network Management
In iRM solution, the utilization of OT network management plays a crucial role, which leverages the existing network infrastructure responsible for regular data traffic, to establish reliable connection between the central management and managed devices through I/O connection. This feature translates into cost-efficiency, eliminating the need for additional hardware installations. By using the same network paths, OT network management enables administrators to quickly respond to device issues and collect data without delay of setting alternative communication channels.
Hardware Overview
iRM-TSi410X
iRM-TS410E
Hardware Dimensions
Unit:mm
iRM-TSi410X
iRM-TS410E
iRM Software Specifications
| Main Features | Sub Features |
| Dashboard and Widget (user difined dashboard by system build-in widget) | CPU Utilization Memory Utilization Disk Utilization Disk Volume Live Information Disk Throughput Network Utilization Device Health Overview State Change Log Shutdown Devices (Recent 10) Performance Monitor (Multiple Devices) Performance Monitor (Single Devices) Export to PDF Export and email as PDF document |
| Device Discovery (add your client device in iRM platform through network) | Device Discovery by network Add Device Search Device |
| Device Management | Single and Multi Device Management Page • Export PDF • Email as PDF • Add Device • Delete Device Remote Power Control Remote Desktop Network Topology View |
| Alert Configuration | CPU Utilization Memory Utilization Disk Utilization Power Status |
| Logs | IRM Alerts Log System Log Historic Data Log Query |
| Settings | Notification Settings Applicatoin Settings User Management: system admin, OT power user IRMAgent Repository Download |
| Monitored Client OS Support | • Window® 32-Bit: Window® 7, Windows® 8/8.1 • Window® 64-Bit: Windows® 7, Windows® 8/8.1, Windows® 10, • Window® 11, Windows® Server 2012, Windows® Server 2016, • Windows® Server 2019, Window® Server 2022 • Ubuntu 64-Bit: Ubuntu 16.04, Ubuntu 18.04, Ubuntu 20.04, Ubuntu 22.04 • Debian 64-Bit : Debian 8, Debian 9, Debian 10, Debian 11 • CentOS 64-Bit: CentOS 7 |
| Software Standard Warranty and Support | 1 Year |
iRM Mini Server Appliance
| Model | iRM-TSi410X | iRM-TS410E | |
| Chassis | Color | Black | Black |
| Dimensions (H x W x D) | 65 x 180 x 254 mm (2.56 x 7.09 x 10 in) | 60 x 180 x 254 mm (2.36 x 7.09 x 10 in) | |
| Fan/Fanless | Fanless | Fanless | |
| Construction | Extruded alluminum alloy | Extruded alluminum alloy (front panel: plastic) | |
| Processor | CPU | Intel® Atom® x6425E | Intel® Celeron® J6412 |
| Frequency | 4-core/4-thread 2.0 GHz base/3.0 GHz burst | 4-core/4-thread processor, burst up to 2.6 GHz | |
| Encryption engine | AES-NI | AES-NI | |
| Graphics | Intel® UHD Graphics for 10th Gen Intel® Processors | Intel® UHD Graphics for 10th Gen Intel® Processors | |
| Memory | Pre-installed | 8 GB RAM | 8 GB RAM (on board) |
| Maximum | 8 GB RAM | 8 GB RAM (non-expandable) | |
| Flash memory | 4 GB (dual-boot OS protection) | 4 GB (dual-boot OS protection) | |
| Storage | Drive bays | 4 x 2.5-inch SATA 6 Gbps | 4 x 2.5-inch SATA 6 Gbps |
| Hot-swapping | This device supports hot-swapping for all drives. | This device supports hot-swapping for all drives. | |
| Pre-installed SSD/ HDD | 2 x 2.5-inch 512GB SATA SSD with RAID 1 Operational Temperature: - 20°C to 75°C | 2 x 2.5-inch 512GB SATA SSD with RAID 1 Operational Temperature: 0°C to 70°C | |
| RAID | Support RAID 1 / 5 / 6 / 10 | Support RAID 1 / 5 / 6 / 10 | |
| Network | 10 Gigabit network interface | 2 x 10G BASE-T (10G/5G/2.5G/1G) | 2 x 2.5 GbE RJ45 (2.5G/1G/100 Mb./10 Mb.) |
| External I/ O Ports & Expansion Slots | USB ports | 4 x USB 3.2 Gen 2 Type-A | 4 x USB 3.2 Gen 2 Type-A |
| HDMI™ ports | 1 x HDMI™ 1.4b (up to 3840 x 2160 resolution at 30Hz) | 1 x HDMI™ 1.4b (up to 3840 x 2160 resolution at 30 Hz) | |
| Interface | Buttons | Power / Reset | Power / Reset |
| Power | Power supply unit | 1. External power adapter 90W and above, 100-240V AC 2. 9-36V DC input | External power adapter, 90W and above, 100-240V AC |
| System battery | CR2032 lithium battery (3V, 225 mAh) | CR2032 lithium battery (3V, 225 mAh) | |
| Relative humidity | Relative humidity | • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) | • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) |
| Package | Package Dimensions | 290 x340 x195 mm (11.42 x 11.39 x 7.68 in) | 290 x340 x195 mm (11.42 x 11.39 x 7.68 in) |
| Reliability | Operating Temperature | -40˚C - 70˚C (-40˚F - 158˚F) | 0˚C - 40˚C (32˚F - 104˚F) |
| Storage Temperature | -45 - 85°C (-49°F - 185°F) | -20˚C - 70°C (-4°F - 158°F) | |
| Mount | Mount support | VESA mount: 75 x 75 mm (2.95 x 2.95 in) | Stand Mount |
| Load bearing: > 15 kg (33.07 lbs) | VESA mount: 75 x 75 mm (2.95 x 2.95 in) | ||
| M4x6 screws | Load bearing: > 15 kg (33.07 lbs) | ||
| Hole depth: 7.5 mm (0.26 in) | M4x6 screws | ||
| Tooth depth: 5 mm (0.20 in) | Hole depth: 7.5 mm (0.26 in) | ||
| Tooth depth: 5 mm (0.20 in) | |||
| Weight | Net weight | 2.54 kg (5.6 lbs) | 2.64 kg (5.82 lbs) |
| Gross weight | 3.85 kg (8.5 lbs) | 3.83 kg(8.44 lbs) | |
| Safety / EMC | CE / UKCA / FCC / VCCI–B / BSMI | CE / UKCA / FCC / VCCI–B / BSMI | |
| Hardware Standard Warranty | 3 Years | 3 Years | |
| Pre-install Application | IRM(IEI Remote Management) | IRM(IEI Remote Management) | |
iRM Appliance Ordering Information
| Model | Description | Support Client Management Quantity |
| IRM-TSi410X-8G2H-R10 | Ruggedized Fanless IRM Mini Server with IRM application , QTS OS , Intel® Atom® x6425E 4-core/4-thread , 8GB RAM,2 x Industrial grade 512GB SSD pre-install, 4 x Drive Bay, 1 x HDMI™, 9-36V DC or power adapter, 90W AC 100-240V , RoHS | PC Client:10 ; EPD:20 |
| IRM-TS410E-8G2H-R10 | Ruggedized Fanless IRM Mini Server with IRM application , QTS OS , Intel® Celeron® J6412 4-core/4-thread , 8GB RAM, 2 x commercial grade 512GB SSD pre-install, 4 x Drive Bay, 1 x HDMI™, power adapter 90W 100-240V AC , RoHS | PC Client:10 ; EPD:20 |
Software License Ordering Information for Expansion
| Part No | Support Client Management Quantity | |
| 1 | IRM-LS-P-20D-R10 | PC Client:20 ; EPD:40 |
| 2 | IRM-LS-P-50D-R10 | PC Client:50 ; EPD:100 |
| 3 | IRM-LS-P-80D-R10 | PC Client:80 ; EPD:160 |
| 4 | IRM-LS-P-100D-R10 | PC Client:100 ; EPD:200 |
| 5 | IRM-LS-P-150D-R10 | PC Client:150 ; EPD:300 |
| 6 | IRM-LS-P-200D-R10 | PC Client:200 ; EPD:400 |
| 7 | IRM-LS-P-250D-R10 | PC Client:250 ; EPD:500 |
| 8 | IRM-LS-P-300D-R10 | PC Client:300 ; EPD:600 |
Optional Storage
| Part No | Description |
| 79700-G51201TC09-RS | 512 GB 2.5 inch SATA3 industrial grade SSD , Operational Temperature:- 20°C to 75°C |
| 79700-G51201AP05-RS | 512 GB 2.5 inch SATA3 standard grade SSD , Operational Temperature: 0°C to 70°C |
Notes: The optional storage for storage expansion
Packing List
| 1 x iRM Mini Server | 1 x AC power adapter |
| 1 x Ethernet cable (RJ45) | Screws for 2.5-inch drives |
| 2 x Stands(only iRM-TS410E) | 1 x Power cord |
| 1 x Hardware Quick Installation Guide (QIG) | 1 x iRM Software Quick Setup Guide (QSG) |
