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Hotel Room Automation
Improving customer experience by bringing technology into the hotel room
 
Despite the proliferation of online travel agents, online hotel bookings and fully computerized hotel management, there is one area that has been suspiciously excluded from these improvements in automation: the hotel rooms.
 
Although you can get into the hotel room with an automatic key and everything else is automated, the hotel phone still plays a large role in delivering services that hotel visitors want and need.
 
Barriers including cost and complexity have held back potential advancements, but the proliferation of home automation has made the technology readily available, and at ever decreasing cost.

Our client wanted to incorporate panel PCs into their hotel rooms to take advantage of the many added features that a panel PC can bring to the hotel experience and the delivery of hotel services that might have been handled by a staff member, either in person or over the phone, in the past.

This case study covers the design and specification of a panel PC for installation and integration in all the guest rooms in a hotel.
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